Banking Management Information Systems

A compulsory course of the first semester of the Master’s Programme “Banking-Insurance and Finance”.

Course details

Code: MBAF06
Semester: 1st
Credits: 5 ECTS
Teaching hours: 2 per week (lectures and practical exercises)
Course type: Specialisation Course (ME)
Prerequisites: none
Language of teaching and examinations: Greek and/or English
Offered to Erasmus students: yes, upon relevant request
Mode of delivery: distance learning, synchronous and asynchronous
Total workload: 150 hours
Taught by: Ioannis Sinatkas, Konstantinos Tsioras

Learning outcomes

Which students will acquire after successful completion of the course

To give students a first contact with applied Management Information Systems in banking and, in addition, for students to understand their strategic importance and their technology
For students to become familiar with the collection and organisation of information within an organisation and to be capable of drawing up studies for the design and analysis of Management Information Systems, mainly in the banking sector
To make clear the usefulness but also the complexity of applied Management Information Systems in banking
For students to become familiar with the manner of use and the basic functions of applied Management Information Systems in banking, as well as with the way they are exploited in order to extract useful information
To solve various business problems by applying knowledge of design, development and analysis, guided by both the cost and the security of applied Management Information Systems in banking

Syllabus

Given that it is genuinely impossible to conceive of a modern organisation without information systems, this course has been designed so as to present the basic concepts relating to the application of information technologies to organisational structures and business processes, and in particular to those governing the banking sector.

This purpose acquires particular importance in view of the changes and effects that the Internet brings about in the way organisations operate, since it creates an immediate need in the labour markets for professionals who will be in a position to understand the transition from existing to new environments and to develop information systems through which any strategy of the organisation will be implemented and supported.

This course constitutes a thorough introduction to applied Management Information Systems in banking as these are shaped in the light of current economic, technological and social changes (internationalisation of the economy, decentralisation of organisation, rapid development of information technologies, etc.).

In particular, the syllabus of the course includes the following units:

Introduction: The transition from the old to the new economy, its concept and content and the role of MIS (Management Information Systems)
Introduction to MIS: Development of basic concepts and study of elements from the theory of information, of systems, of information systems and of the decision-making process
The interdependence of MIS with a business/organisation: Interdependence with Business, Management, Technology and their interaction, with an emphasis on the banking sector
Components of MIS: Detailed consideration of the components of MIS (hardware, software, databases, telecommunications networks, etc.), which are based on modern information technology, with an emphasis on those used in the banking sector
Categorisation of MIS: Categorisation according to their organisational structure, their area of operation, the support provided, the system architecture and the actions and functions they support
Design and development of MIS in the banking sector: Conducting a preliminary investigation, drawing up a feasibility study, analysis of the existing MIS, design of the new MIS, implementation and testing of the new MIS. Redesign of business processes with MIS
Security and control of MIS in the banking sector: Conceptual foundation of security, symmetric and asymmetric cryptography, network security, computer security
New technologies and services in the modern banking environment: Technologies in the banking sphere from the beginning of the century to the present day, new technologies in the Banking Information System (Internet, ERP, etc.), description of new technologies that give impetus to bank–customer relations (e-banking, m-banking, data mining and data warehousing, CRM, new-generation ATMs, etc.)
Case study

PRACTICAL EXERCISES In the laboratory part of the course (Practical Exercises), students become familiar with a modern Enterprise Resource Planning information system, with an emphasis on Financial and Accounting Management, Warehouse/Purchasing and Sales/Distribution.

In addition, the syllabus includes the following units:

Week 1: Business information systems in one’s career — A new look at patients’ electronic health records
Week 2: E-business and collaboration on a global scale — Should companies embrace social business?
Week 3: Achieving competitive advantage with information systems — Can the bookshop be saved?
Week 4: Ethical and social issues relating to information systems — Facebook: it is all about the money
Week 5: Information technology infrastructure, hardware and software — Has the age of cloud computing arrived?
Week 6: The foundations of business intelligence, database and information management — Big data: huge volume, huge return?
Week 7: Telecommunications, the Internet and wireless technology — Google, Apple, Facebook: the battle for dominance on the Internet
Week 8: Information systems security — The looming threat of cyberwarfare
Week 9: Achieving operational excellence and customer relationships: Enterprise applications — Vodafone: implementing a colossal global ERP system
Week 10: E-commerce: digital markets, digital goods — Building a customer base with social networks
Week 11: Improving decision-making and knowledge management — Will the computer also become a marker?
Week 12: Information systems development and project management — NYCAPS and City Time: the tale of a city’s two IS projects

Assessment

Assessment is carried out in two ways: the preparation of assignments, counting for up to 30% of the total mark — the structure and presentation of the text, the quality of the analysis and the bibliographical references are taken into account above all — and a written final examination, counting for 70%. Language of assessment: Greek.